Returns & Exchanges Policy
At Athena Fit, your fitness journey is our priority. We have developed this policy in line with European Consumer Law to ensure complete clarity. If you are not fully satisfied with your activewear set, leggings, or tops, we offer a simple, fair, and premium resolution process focused on your needs.
Returns & Legal Rights
You have 14 consecutive days after receiving your order to exercise your right of withdrawal or request an exchange. For proven manufacturing defects, the legal 3-year warranty applies. Faults must be reported immediately upon discovery so our quality control team can carry out a thorough assessment.
Condition of Items
To qualify for a return, items (e.g. leggings, sports bras) must be in new condition with original tags, showing no signs of wear, sweat, or washing. For hygiene reasons, we cannot accept returns of intimate accessories or any clothing where the protective hygiene seal has been removed or tampered with.
Shipping Fees
The cost of shipping for returns or exchanges due to size or preference is the customer's responsibility. Should Athena Fit make an error or the product be found defective, we will cover all delivery costs. If a parcel is returned to us due to an incorrect address provided by the customer, re-delivery will incur a fee.
Refund Procedures
Refunds are processed within 14 days of item validation at our warehouse, using the original payment method. Alternatively, you may choose store credit for an immediate new purchase. The customer is responsible for providing accurate shipping data to prevent any delivery delays or loss of the package.
Questions? Contact our support team at suporte@athenafit.com or via our WhatsApp channel.